7 Customer-Facing Technologies to Give You an Advantage

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Customers look for convenience. In today’s world that means technology that makes their life easier. From webforms to POS systems, you need to keep the customer experience in mind in all you do. When people aren’t happy with their experience interacting with a company, they leave. And their experience might not have anything to do…

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6 Things You Should Do to Handle Data Privacy Updates

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Once data began going digital, authorities realized a need to protect it. Thus, the creation of data privacy rules and regulations to address cyber threats. Many organizations have one or more data privacy policies they need to meet. Those in the U.S. healthcare industry and their service partners need to comply with HIPAA. Anyone collecting…

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Windows 8.1 Just Lost All Support. Here’s What You Need to Know

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Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems. Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS versions. The problem is that when the OS becomes outdated, the system is open…

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Data Backup Is Not Enough, You Also Need Data Protection

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The need to back up data has been around since floppy disks. Data loss happens due to viruses, hard drive crashes, and other mishaps. Most people using any type of technology have experienced data loss at least once. There are about 140,000 hard drive crashes in the US weekly. Every five years, 20% of SMBs…

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6 Steps to Effective Vulnerability Management for Your Technology

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Technology vulnerabilities are an unfortunate side effect of innovation. When software companies push new updates, there are often weaknesses in the code. Hackers exploit these. Software makers then address the vulnerabilities with a security patch. The cycle continues with each new software or hardware update. It’s estimated that about 93% of corporate networks are susceptible…

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Is That Really a Text from Your CEO… or Is It a Scam?

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Imagine you’re going about your day when suddenly you receive a text from the CEO. The head of the company is asking for your help. They’re out doing customer visits and someone else dropped the ball in providing gift cards. The CEO needs you to buy six $200 gift cards and text the information right…

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