7 VoIP Setup Tips for a More Productive Office

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The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. This includes collaborative platforms like Google Workspace and Microsoft 365. VoIP (Voice over Internet Protocol) phone systems have also become critical. VoIP allows companies to stay in contact with customers and…

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What Are the Advantages of Implementing Conditional Access?

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It seems that nearly as long as passwords have been around, they’ve been a major source of security concern. Eighty-one percent of security incidents happen due to stolen or weak passwords. Additionally, employees continue to neglect the basics of good cyber hygiene. For example, 61% of workers use the same password for multiple platforms. And…

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Simple Setup Checklist for Microsoft Teams

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Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of…

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7 Apps That Can Help You Improve Customer Experience in 2023

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At D2 Solutions, we understand that taking care of your customers directly affects your bottom line. Customers-centric companies are 60% more profitable than those that aren’t. As the digital age progresses, customers are also expecting more from businesses. We’re here to help you improve customer experience in 2023.  We live in a world where we…

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What Are the Most Helpful VoIP Features for Small Businesses?

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When VoIP was first introduced five to six years ago, it was considered a “different” business phone system. An unusual one. This way of thinking changed after the pandemic. Phone systems based on the internet aren’t just the norm anymore. Business continuity requires them. Over 210% of video conferences and VoIP calls have increased during…

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