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Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

Dec 20, 2024

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens all too often today.Data breaches happen at banks, online sites like Facebook, and ecommerce stores. Not only that, but governments are also victims. This leaves things like your…

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How Can Small Businesses Embrace the Cashless Revolution? 

Dec 15, 2024

The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more. Small businesses need to…

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Watch Out for Google Searches – “Malvertising” Is on the Rise!  

Dec 10, 2024

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two things are making malvertising even more dangerous. One is that hackers use AI to make…

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Cyber Experts Say You Should Use These Best Practices for Event Logging

Dec 5, 2024

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one…

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7 Great Examples of How AI is Helping Small Businesses

Nov 30, 2024

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can…

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Top Technologies Transforming Customer Service Today    

Nov 25, 2024

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions…

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Data Breach Damage Control: Avoid These Pitfalls

Nov 20, 2024

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million…

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Copilot in Teams – New Features, Agents & More

Nov 15, 2024

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value. Recent…

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Navigating the Challenges of Data Lifecycle Management   

Nov 10, 2024

Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of data. Businesses generate and store vast amounts of data. As…

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